The VSE is the tool that AFS International provides to help partners map the state of their volunteering
After an extensive literature review, a volunteer qualitative survey, and a feedback round, the current Volunteer Survey & Evaluation came to life. Developed by volunteers, staff, board members, trustees and and external consulting, it’s the biggest survey of its kind in a non-profit.
The goal of the Volunteer Service Evaluation
By gathering relevant data about the Volunteer Experience we will enable AFS organizations to make strategic evidence-based decisions. The answers we receive pave the way to successful volunteer management strategies, and help expand the volunteers’ contribution to the work of the organization.
The data collected enables us to
Design more engaging and effective structures for current and new volunteers.
Increase the effectiveness of our volunteers in delivering our mission.
Boost retention and decrease turnover of volunteers.
Volunteers from 22 countries surveyed
After the pilot on 2015, more Partners decided to conduct the survey to better understand the satisfaction of their volunteer force.
Would recommend volunteering for AFS to family and friends
The joy of bringing intercultural learning, helping students have a positive experience and working with other volunteers are their main reasons.
Are planning to continue volunteering for AFS
Some of the reasons mentioned were the fact that AFS sees volunteers as costumers as well, therefore is more focus on understanding and meeting volunteer’s need.
Are satisfying volunteering for AFS
The opportunity to take on challenging situations, polish practical skills and train to become an intercultural learning facilitator makes our volunteer experience exceptional.
Think their work for AFS is meaningful
The majority of volunteers think they are contributing to the mission of AFS, improving the impact of intercultural experiences in their local communities.
Consider AFS a good learning environment
They learn about other cultures; understand more thoroughly conflict in other countries and giving participants tips and strategies on how to lead and take risks.
An experience management tool for volunteer
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